The Vision

Maersk is changing. Our future focus is to become the global integrator of container logistics connecting and simplifying our customers supply chain.

As a part of this reinvention we will be investing to expand our 24/7 IT Command and Control capability. This new capability will help Maersk support both its strategic and digital vision and ensure the integrity and overall resilience of the technology organisation.

We're targeting thinkers and the brightest minds who want to be part of a true industry transformation. We're looking for those of you who are inherently driven by technology and want to be involved in supporting a diverse and very large-scale global IT and digital estate.

Role Purpose

  • The SOC Analyst assists in continuously developing and maturing operational process and procedures used to analyze, escalate, and assist in remediation of critical information security incidents.
  • Provides analysis of security, network, application and system log events.
  • Participates in priority calls to present findings and mitigation suggestions to resolve incidents.

Main Duties and Responsibilities

  • Play a key role within the new 24/7 Operations Command and Control Centre based in Maidenhead.
  • Oversee and drive the diagnosis, root cause and fix of security events.
  • Investigate the root cause of alerts from event logs using security tools provided.
  • Manage, maintain, support, and improve the Maersk IT Support, Operations, and Engineering department’s ability to respond to incidents across the entirety of the estate.
  • Undertakes root cause analysis of incidents and follow up through the Problem Management processes to ensure identified remedial actions are undertaken to prevent further reoccurrence.
  • Serve as an Incident Management escalation point when called upon.
  • Continuously monitor the security posture of the IT estate and identify anomalous activity and behaviours.
  • Analyse and investigate any security alerts and incidents escalated into the SOC.
  • Provide escalation of potential security incidents in line with appropriate processes and guidelines.
  • Research external trusted intelligence sources and leverage knowledge to detect events of interest for the Maersk environment and industry.

Experience Required

  • Demonstrable experience in a fast-paced operations environment.
  • Proven experience gained in a similar role, within a large global/enterprise organisation.
  • Proven abilities to communicate with key stakeholders across the business and IT.
  • The ability to make big decisions when required.
  • Demonstrable IT Infrastructure knowledge across a wide range of technology.
  • Previous experience of working in a Security Operations Centre.
  • Experience working within a complex global hybrid environment.
  • Understanding of server, client and network technologies.
  • Understanding of security threats and compromise methods.
  • Understanding of Cybersecurity standards and frameworks, e.g. ISO27001, NIST, CIS, OWASP, SANS.

Candidate Competencies / Essential Characteristics

  • Diplomatic and robust with the ability to act in a complex business environment.
  • Self-Starter, inquisitive, and curious by nature.
  • Good demonstrable customer engagement skills.
  • Effective communication skills both written and verbal.
  • Excellent organizational skills.
  • High attention to detail.

Watch the Maersk vlog about this role